General Dynamics 365

Customization and Configuration in Microsoft Dynamics CRM

This course describes the techniques required to customize Microsoft Dynamics CRM to meet the specialized needs of businesses. The topics covered include Security, creation and configuration of entities, design of forms views,charts and dashboards,...

Integration between Microsoft Dynamics CRM and other applications

In this Digital learning course you will learn about Dynamics CRM Online and its integration with Office 365. This course will guide you through common integration scenarios and use cases. This course provides an insight into integration for email, i...

Introduction to Microsoft Dynamics 365

This course provides information on the basic concepts of Microsoft Dynamics CRM. It provides basic information about application navigation and working with Dynamics CRM records. We will set up accounts and contacts and show you the most important...

Microsoft Dynamics CRM for mobile

Within this short course we will show you how to use the CRM app for your mobile device. We will start showing you how to log in or connect with your crm-environment as well as workin,g offline and logging out of the environment. After that we will...

Reporting in Microsoft Dynamics CRM online

The topics of this course are to discuss the background knowledge that is helpful and necessary to create reports within Microsoft Dynamics CRM; to explain the purpose of the primary report development environments used to create and deploy reports...

Solution overview of Microsoft Dynamics CRM for business decision makers

This training provides an overview of Dynamics CRM. It will help Business Decision Makers who are new to Dynamics CRM in their process to select a CRM solution and provides a clear understanding for everyone who wants to get familiar with Dynamics...